Frequently Asked Questions

Standard shipping takes 5-7 business days within the continental United States. Express shipping (2-3 days) and overnight shipping options are also available at checkout. International orders typically arrive in 7-14 business days depending on the destination.

Yes! We ship to over 50 countries worldwide. International shipping rates are calculated at checkout based on your location and order weight. Please note that international customers may be responsible for customs duties and import taxes.

We offer a 30-day return policy on most items. Items must be unused, in original packaging, and in the same condition you received them. To start a return, please visit our Returns page or contact our customer service team.

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on the carrier's website. You can also check your order status anytime by logging into your account dashboard.

Yes! Add gift wrapping to your order at checkout for just $4.99. We'll beautifully wrap your items and include a personalized message card. Perfect for birthdays, holidays, or any special occasion!

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are processed securely through our encrypted payment gateway.

Orders can be modified or cancelled within 2 hours of placement. After this time, orders are processed and shipped. Please contact us immediately at support@skyartshop.com if you need to make changes to your order.

We're committed to sustainability! Many of our products are made from recycled materials, and we use eco-friendly packaging whenever possible. Look for the green leaf icon on product pages to identify our most sustainable items.